Wardens have Terms and Conditions that we ask you to adhere to. These terms and conditions apply to the use of this Website and our Wedding List Service and by accessing this Website and/or placing an order or using our Wedding List Service, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions you may not use or access this Website or our Wedding List Service.

Before you place an order, register or purchase from a Wedding List, if you have any questions relating to these terms and conditions please contact us via e-mail at enquiries@wardenbros.com, or call us on 028 9181 2147 between Monday - Friday 9am - 5pm, Saturday 9am - 5.30pm. The terms and conditions apply to the following groups of people:


Users of our website & online ordering facility >
Brides & Grooms who register a Wardens Wedding List >
Guests purchasing from a Wardens Wedding List >



Users of our website & online ordering facility



You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Registration

You warrant that:

(i) The Personal Information which you are required to provide when you register as a customer or place an order is true, accurate, current and complete in all respects; and
(ii) You will notify us immediately of any changes to the Personal Information by contacting us by e-mail at enquiries@wardenbros.com, or calling us on 028 9181 2147 between Monday - Friday 9am - 5pm, Saturday 9am - 5.30pm.
(iii) You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.


Links to Third Parties

To provide increased value to users of our website, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for:

(i) The privacy practices of such websites
(ii) The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources
(iii) The use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources


Purchase of Products and Ordering

We will take all reasonable care, as far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. Please see our Privacy Policy for further information.


Contract Creation

The steps required to create the contract between you and Wardens are as follows:

  • You place the order for your products on the website by accepting the terms & conditions and pressing the ‘Checkout’ button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the website.
  • We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from wardenbros.com.
  • As your product is shipped from our warehouse we will send you a despatch confirmation email.
  • Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in Changing or Cancelling an Online Order.

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
  • You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

Please note that you are entitled to cancel this contract if you so wish under the Distance Selling Regulations, provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive the Products. Please see ‘Your Rights Under Distance Selling’ for further information.


Product Description & Pricing Policy

Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties and guarantees.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our Contract Creation Policy. We cannot be held responsible for any limitations of your monitor’s display of colour, texture or detail of merchandise. Images are displayed for illustrative purposes only and we cannot guarantee the image displayed is an accurate representation of the actual product.


Compliance with laws & Legal Restrictions

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Wardenbros.com may sell products which are restricted in sale by law. The following laws apply to customers attempting to buy such Gifts:

  • Knives (or gifts containing knives) – it is illegal to sell a knife, axe or blade to anyone under the age of 18.
  • Aerosol Spray Paints – It is illegal to sell aerosol spray paints to anyone under the age of 16.

You undertake to comply with these laws when purchasing such items.


Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This includes shipment delays from suppliers and the free delivery service. This condition does not affect your statutory rights.


Website Errors & Access

We endeavour to present the most accurate and reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, inaccuracies or typographical errors. Any errors are wholly unintentional and we apologise if erroneous information is reflected in any product price or product availability. We try to ensure that all pricing is accurate, but occasionally an error may occur and items may be incorrectly priced. If we discover a pricing error has been made, we reserve the right to remove the item from the website. We will not be obliged to supply any item at the incorrect price. We present our information ‘as is’ and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Given the unpredictability of the online environment and technology, we do not warrant that the function or operation of this website will be error-free or uninterrupted, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. Your access to the website may occasionally be restricted or suspended to allow for maintenance or repairs or the introduction of new facilities or services. We shall not be held liable for damages and/or losses of any kind that you may incur from your use of or inability to access our website.


Amendments to Terms and Conditions

We reserve the right to update or amend these terms and conditions at any time, without giving prior notice. If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. These conditions are governed by and construed in accordance with the laws of Northern Ireland and England. You agree, as we do, to submit to the non-exclusive jurisdiction of the Northern Irish and English Courts.

Back to top >



Brides & Grooms who register a Wardens Wedding List



At Wardens we strive to give our Brides & Grooms the best service possible. These terms and conditions make it clear how our service works.


Products

On occasion, some products which you have been placed on your Wedding List may be available ‘to order only’. You will be advised by a member of our Bridal Team if any of the products you have chosen fall into this category. In this instance, once the item has been purchased off your Wedding List, we will then order the item for you.


Availability of Gifts

We will endeavour to ensure that any item added to your Wedding List is available when a guest purchases it (unless it is a ‘to order only’ item – see above). On occasion, it may be possible that items become unavailable. In this instance, a member of our Bridal Team will contact you to advise you of the situation where you may choose an alternative item or remove it from your Wedding List. If the item has already been purchased, you may choose an alternative gift of an equal or lesser value and the difference will be provided in Wardens Gift Vouchers.


Gift Display When Viewed Online

We will make every effort to feature an image on the online version of your Wedding List. On some occasions, an image may not be available. We cannot be held responsible for any limitations of your monitor’s display of colour, texture or detail of merchandise. Images are displayed for illustrative purposes only and we cannot guarantee the image displayed is an accurate representation of the actual product.


Age Restricted Gifts

Your Wedding List may contain products which are restricted in sale by law. The following laws apply to those guests attempting to buy such Gifts: * Knives (or gifts containing knives) – it is illegal to sell a knife, axe or blade to anyone under the age of 18. Your guests undertake to comply with these laws when purchasing such gifts.


Pricing Policy

We take all reasonable care to ensure that the details, descriptions and prices of items on your Wedding List are as accurate as possible. Items on Wedding Lists are subject to price fluctuations in line with our in store prices on a day-to-day basis. As a result, prices may change between the time you compile your Wedding List and the time a gift is purchased. Your guests will be charged the price available on the Wedding List on the day the purchase is made. If an item displayed on a Wedding List is priced in error, we reserve the right to withdraw the item from sale at that price. An order will be accepted when the goods are dispatched.


Purchase of Special Order Gifts

If you choose to put items on your Wedding List that are not normally held in stock at Warden Brothers, these are considered ‘Special Order’ Gifts. On occasion, we may require that if these items are ordered into the store and not purchased in part or whole by your guests, the remainder of these items will be purchased by you. You will be notified of any such items before they are ordered for your Wedding List.


Gift Wrap & Delivery

Wardens Wedding List Service offers a gift wrapping and delivery service for guests. Large gifts, such as ladders and BBQ’s may not be gift wrapped. The delivery service is free of charge for deliveries within a 20 mile radius of our store, other areas can be arranged on consultation with our Bridal Team. If a guest chooses to leave their gift at our store, our Bridal Team will contact you or your chosen recipient to advise you a gift has been purchased. You can then decide to collect the gift from our store between Monday - Friday 9am - 5pm, Saturday 9am - 5.30pm or you can arrange with our Bridal Team to have your gift delivered to your chosen address. Please note, our drivers are not authorised to leave gifts in an unsecure area (e.g. on a doorstep). You may have more than one drop of your gifts which will not incur any additional cost to either you or your guests.


Wedding List Returns Policy

If you are unhappy with any item which has been purchased off your Wedding List, we will offer an exchange in goods or Wardens Gift Vouchers up to 1 calendar month after the date of your wedding. We are unable to accept returns from Wedding Lists after this 1 month period. Items which have been returned will not be included in the total value used to calculate the 5% credit in gift vouchers given by Warden Brothers to the bride and groom. You should ensure that all gifts received have been checked for faults or damages within this 1 month period. We cannot accept liability for items which have been damaged in your own care, either in transport or storage. We cannot accept return of items which are not returned in a saleable condition (including any packaging), unless they are faulty or damaged. We cannot accept return of items which have not been purchased from Warden Brothers.


Wardens Gift Voucher Credit

After your wedding, your Wedding List will be closed by a member of our Wedding Team. This involves removing your list from circulation both in store and online. This is usually done approximately 2-4 weeks after your wedding. The amount spent on your list will then be totalled and you will be given Wardens Gift Vouchers to approximately 5% of the total spend on your list. Vouchers will only be given for Wedding Lists with a total spend over £100. Items which have been returned will not be included in the total value used to calculate the 5% credit in gift vouchers given by Warden Brothers to the bride and groom. These vouchers are given as a goodwill gesture only and are not redeemable for cash. Items which guests may buy which are not on your Wedding List (bought ‘off-list’) may not be included in the total spend of your Wedding List. We ask that you collect these vouchers from the store, we do not post vouchers. We accept no responsibility for lost or stolen vouchers and are unfortunately unable to replace vouchers which have been lost, stolen or damaged. Wardens Gift vouchers are valid in any department for up to 12 months after the date of issue.


Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This includes shipment delays from suppliers and the free delivery service. This condition does not affect your statutory rights.


Website Errors & Access

We endeavour to present the most accurate and reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, inaccuracies or typographical errors. Any errors are wholly unintentional and we apologise if erroneous information is reflected in any product price or product availability. We try to ensure that all pricing is accurate, but occasionally an error may occur and items may be incorrectly priced. If we discover a pricing error has been made, we reserve the right to remove the gift from the Wedding List and contact both you and your guest (if applicable) to inquire whether both parties wish to continue with the item at the corrected price. We will not be obliged to supply any item at the incorrect price. We present our information ‘as is’ and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Given the unpredictability of the online environment and technology, we do not warrant that the function or operation of this website will be error-free or uninterrupted, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. Your access to the website may occasionally be restricted or suspended to allow for maintenance or repairs or the introduction of new facilities or services. We shall not be held liable for damages and/or losses of any kind that you may incur from your use of or inability to access our website.


Amendments to Terms and Conditions

We reserve the right to update or amend these terms and conditions at any time, without giving prior notice. If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. These conditions are governed by and construed in accordance with the laws of Northern Ireland and England. You agree, as we do, to submit to the non-exclusive jurisdiction of the Northern Irish and English Courts.

Back to top >




Guests purchasing from a Wardens Wedding List



At Wardens we strive to give our Brides, Grooms and guests the best service possible. These terms and conditions make it clear how our service works.


The Wedding List Service

The Wardens Wedding Gift List Service allows a Bride and Groom to compile a list of products from our store, including Wardens Gift Vouchers. The list is then made available online and in store for guests to select and purchase a gift for the selected couple. The gift purchased can then be taken by the guest or delivered by Warden Brothers to the Bride and Groom as their preference. The Bride and Groom have the ability to amend or remove items from their Wedding List up until the date of their wedding. The Wardens Wedding Gift List is available for guests to purchase from when the couple submit their list until the list is closed, approximately 4 weeks after the date of the wedding. Gifts can be purchased online, by phone or in store.


Products

On occasion, some products which have been placed on a Wedding List may be available ‘to order only’. The couple will have been advised by a member of our Bridal Team if any of the products they have chosen fall into this category. In this instance, once the item has been purchased off the Wedding List, we will then order the item.


Availability of Gifts

We will endeavour to ensure that any item added to a Wedding List is available when it is purchased (unless it is a ‘to order only’ item – see above). On occasion, it may be possible that items become unavailable. If the item has already been purchased, the couple may choose an alternative gift of an equal or lesser value and the difference will be provided in Wardens Gift Vouchers. We are under no obligation to inform you if such a substitution should occur.


Gift Display When Viewed Online

We will make every effort to feature an image on the online version of the Wedding List. On some occasions, an image may not be available. We cannot be held responsible for any limitations of your monitor’s display of colour, texture or detail of merchandise. Images are displayed for illustrative purposes only and we cannot guarantee the image displayed is an accurate representation of the actual product.


Age Restricted Gifts

A Wedding List may contain products which are restricted in sale by law. The following laws apply to guests attempting to buy such Gifts: * Knives (or gifts containing knives) – it is illegal to sell a knife, axe or blade to anyone under the age of 18.

You undertake to comply with these laws when purchasing such gifts.


Pricing Policy

We take all reasonable care to ensure that the details, descriptions and prices of items on a Wedding List are as accurate as possible. Items on Wedding Lists are subject to price fluctuations in line with our in store prices on a day-to-day basis. As a result, prices may change during the purchasing period. You will be charged the price available on the Wedding List on the day the purchase is made. If an item displayed on a Wedding List is priced in error, we reserve the right to withdraw the item from sale at that price.


Payment Methods

Items can be purchased online by credit/debit card: Mastercard, Visa, Visa Debit, Visa Electron, Maestro and Paypal. Items can be purchased in store by credit/debit card as before, but also by cash, cheque, Wardens Gift voucher or charge account. Wardens Gift Vouchers cannot be redeemed against the purchase of Wardens Gift Vouchers.


Gift Wrap & Delivery

Wardens Wedding List Service offers a gift wrapping and delivery service for guests. Large gifts, such as ladders and BBQ’s may not be gift wrapped. The delivery service is free of charge for guests and couples for deliveries within a 20 mile radius of our store. If you choose to leave your gift at our store, our Bridal Team will contact the couple or their chosen recipient to advise them a gift has been purchased. The couple can then decide to collect the gift from our store or they can arrange with our Bridal Team to have the gift delivered to their chosen address. You may leave a personal message for the couple when you purchase a gift both online or in store. We do not take any responsibility for the contents of messages communicated by you.


Your Contract with Us

When you place an order to purchase an item from a wedding list you enter into a transaction with us. Your order constitutes an offer to us to purchase the selected goods. To meet our commitment to you, we will store your order and the necessary personal details, obtain authorisation from your bank for the payment and we may make certain security checks on your identity and address. Please see our Privacy Policy for further information. An email will be sent to you as an acknowledgement that we have received your order. An order will only be accepted when the goods are dispatched.


Order Confirmation

When you place an order to purchase an item from a Wedding Gift List, we will send you email confirmation that we have received details of your order if you have ordered online. Your order represents an offer to us to purchase a product, which is accepted and concluded by us when we dispatch the goods. We reserve the right not to accept your order for any reason whatsoever including but not limited to: product availability, pricing errors, payment problems and failure to meet our eligibility criteria set our above.

If for any reason there is a problem collecting payment for your order, we will not be obliged to fulfil your contract. On some occasions, we may be unable to process your order, possibly due to your payment being declined or an unspecified technical error. If you are sure you are using a valid card, please try again with the same credit/debit card or please place another order on our website using a different credit/debit card.


Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This includes shipment delays from suppliers and the free delivery service. This condition does not affect your statutory rights.


Website Errors & Access

We endeavour to present the most accurate and reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, inaccuracies or typographical errors. Any errors are wholly unintentional and we apologise if erroneous information is reflected in any product price or product availability. We try to ensure that all pricing is accurate, but occasionally an error may occur and items may be incorrectly priced. If we discover a pricing error has been made, we reserve the right to remove the gift from the Wedding List and contact both the couple and you to inquire whether both parties wish to continue with the item at the corrected price. We will not be obliged to supply any item at the incorrect price. We present our information ‘as is’ and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Given the unpredictability of the online environment and technology, we do not warrant that the function or operation of this website will be error-free or uninterrupted, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. Your access to the website may occasionally be restricted or suspended to allow for maintenance or repairs or the introduction of new facilities or services. We shall not be held liable for damages and/or losses of any kind that you may incur from your use of or inability to access our website.


Amendments to Terms and Conditions

We reserve the right to update or amend these terms and conditions at any time, without giving prior notice. If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. These conditions are governed by and construed in accordance with the laws of Northern Ireland and England. You agree, as we do, to submit to the non-exclusive jurisdiction of the Northern Irish and English Courts.

Back to top >