We understand that your privacy is important and we will treat any personal information you provide as confidential and it will only be used and recorded in accordance with the Data Protection Act 1998. We promise to look after your personal information and we will not sell any information about you to any other party.

Personal information

We will only collect information about you if you willingly provide it. Please ensure you update your personal details if any of your details change. In order to do any of the following, you will need to provide us with certain details:

  • Place an order
  • Sign up for emails, notifications or newsletters
  • Enter prize draws or competitions
  • Take part in a survey
  • Give us feedback

The details you provide may include your name, delivery address, telephone number, email address, product selections, credit or debit card number, the card's expiry date and billing address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.

When you use this website, we may collect, store and use the following kinds of data:

  • Information about your PC and visits to this website such as the IP address, geographical location, browser type, referral source, length of visit and number of pages viewed to administer the website and improve the website and our services to you.
  • Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our products. We will use information to fulfil any order and to communicate with you when necessary.
  • Information that you provide us for the purpose of registering with us and allowing us to send you email notifications and/or promotional information.
  • Information that you provide us for the purpose of signing up for our email newsletters.

Personal data submitted to us will be used for the purposes specified in this section or as found elsewhere in the relevant parts of the website. We may use your personal information to:

  • Administer the website.
  • Improve your browsing experience by developing and improving the design and layout of the website, through the monitoring of your usage.
  • Process orders.
  • Provide you with information such as news regarding the website, new services and special offers or promotions that may be of interest to you via email or post.

Keeping in touch with you

We want to keep you up to date with key information about new ranges, promotional offers and what's coming soon to our store. We may also use your details to send information via email or post, about other goods and services we sell or for our research purposes. If you have registered to receive information from us, you can remove your email address from our list by replying to the email with ‘unsubscribe’ in the Subject field.

Data Protection

We ensure that all of your personal and transactional information is protected to the highest standards. We never make your personal details available to third party companies for marketing purposes. We will comply with the standard procedures and requirements as laid down in the Data Protection Acts 1984 and 1998 and to ensure that your personal data is kept secure and processed as required by the various laws in force from time-to-time.

Cookies

When you enter this website, we may use cookies. Cookies are tiny text files that identify your computer to our server. These cookies in no way allow us access to your computer and do not store any details relating to you or your credit cards. They are used to record the areas of the site that you have visited and for how long, which provides us with useful usage information that helps us make our site more accessible to our users in line with their needs. The use of cookies helps us to improve the quality of service that we provide. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so.

Third Parties

Your personal information may be disclosed to reputable third parties who will help process your online purchases. We require that all such third parties treat your personal information fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation in place from time-to-time. We will not release your personal information to any external company for mailing or marketing purposes unless we have your prior approval.